A system of missed opportunities

“I never used to trust the professionals. I hated them, They took my kids away. Every professional in my life was bad in my eyes. But now the roles have reversed. They’ve helped me sustain the life that I’m living now.” From the minute she was born until she ended up in prison, Natasha fell …

LankellyChase Foundation: “It is critical to listen to and be led by people with real lived experience.”

In her guest blog, Rebecca Fordham, Interim Communications Manager for LankellyChase Foundation tells us why they’ve teamed up with Innovation Unit and User Voice on Hard Edges: Lives Behind the Numbers. People experiencing severe social harms such as homelessness, offending or drug misuse mostly face a much wider and complex set of problems. This shouldn’t be news …

The Empathy Question

On 7th September Hard Edges: Lives Behind the Numbers will be hosting a storytelling workshop bringing together service providers, frontline workers, commissioners and people with lived experience to share insights about how services can be designed in a way that better supports people facing severe and multiple disadvantage. Prior to this, Lou Thomas shares her thoughts around empathy …