Katie Brooksbank: how it feels to listen

Katie Brooksbank: how it feels to listen

In this guest blog, Katie Brooksbank, Pathways Worker at Together for Mental Wellbeing talks us through her experiences as a listener attending one of our Hard Edges: Lives Behind the Numbers Workshop, and why she thinks stories are some of the most powerful tools we have when redesigning public services.     “We are all aware […]

LankellyChase Foundation: “It is critical to listen to and be led by people with real lived experience.”

LankellyChase Foundation: “It is critical to listen to and be led by people with real lived experience.”

In her guest blog, Rebecca Fordham, Interim Communications Manager for LankellyChase Foundation tells us why they’ve teamed up with Innovation Unit and User Voice on Hard Edges: Lives Behind the Numbers. People experiencing severe social harms such as homelessness, offending or drug misuse mostly face a much wider and complex set of problems. This shouldn’t be news […]

The Empathy Question

The Empathy Question

On 7th September Hard Edges: Lives Behind the Numbers will be hosting a storytelling workshop bringing together service providers, frontline workers, commissioners and people with lived experience to share insights about how services can be designed in a way that better supports people facing severe and multiple disadvantage. Prior to this, Lou Thomas shares her thoughts around empathy […]